Data Protection & Privacy

9 bd Privacy Policy —
Your Data, Your Rights, Our Commitment

At 9 bd, we believe that every player in Bangladesh deserves to know exactly what happens to their personal information. This Privacy Policy explains in plain language what data 9 bd collects, why we collect it, how we use it, and what rights you have over it. No jargon, no hidden clauses.

Last updated: 1 January 2025

Six Ways 9 bd Protects Your Privacy

These are the core principles that guide every data decision at 9 bd. They apply to every player on the platform, from the moment you register to the day you close your account.

End-to-End Encryption

All data transmitted between your device and 9 bd is protected by industry-standard TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.

No Data Selling

9 bd will never sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account, process payments, and improve your experience on 9 bd.

Minimal Data Collection

9 bd only collects the data that is strictly necessary to provide our services. We do not collect data speculatively or build profiles beyond what is needed to operate your account and comply with our licence obligations.

Full Player Control

You have the right to access, correct, and request deletion of your personal data at any time. 9 bd provides clear processes for exercising all of your data rights, detailed in the Your Rights section of this policy.

Clear Retention Limits

9 bd retains your data only for as long as necessary to fulfil the purposes for which it was collected, or as required by our gaming licence and applicable law. When data is no longer needed, it is securely deleted.

Breach Notification

In the unlikely event of a data breach that affects your personal information, 9 bd will notify you promptly and take immediate steps to contain the breach and protect your account from further risk.

1. Introduction

This Privacy Policy explains how 9 bd ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players ("you", "your") who register and use the 9 bd platform at 9-bd.org. This policy applies to all services offered by 9 bd, including the website, mobile application, and all games available on the platform.

9 bd is committed to handling your personal data responsibly and transparently. We operate under a valid international gaming licence, and our data practices comply with the requirements of that licence as well as internationally recognised data protection standards.

By registering an account on 9 bd, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, please do not register or use the 9 bd platform.

This Privacy Policy should be read alongside the 9 bd Terms and Conditions. Together, these documents form the complete agreement between you and 9 bd regarding your use of the platform.

2. Data We Collect

9 bd collects personal data from you in several ways — directly when you register and use the platform, automatically through your device and browser, and from third-party payment providers when you make a deposit or withdrawal. The categories of data we collect are set out below.

Category Examples Source
Identity Data Full name, date of birth, gender, national ID number Provided by you at registration or verification
Contact Data Mobile number, email address Provided by you at registration
Financial Data bKash/Nagad/Rocket account reference, transaction amounts, deposit and withdrawal history Provided by you and payment providers
Technical Data IP address, device type, browser type, operating system, session duration Collected automatically when you use 9 bd
Usage Data Games played, wagers placed, bonus usage, login history, page views Collected automatically through platform activity
Verification Data Copies of national ID, selfie photos submitted for KYC verification Provided by you when requested

9 bd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by our licensing obligations and with your explicit consent.

3. How We Use Your Data

9 bd uses your personal data only for legitimate purposes directly related to operating the platform and providing our services to you. We do not use your data for purposes that are incompatible with the reasons it was originally collected.

  • To create and manage your 9 bd account and verify your identity.
  • To process deposits and withdrawals via bKash, Nagad, Rocket, and DBBL.
  • To provide customer support and respond to your enquiries.
  • To detect and prevent fraud, money laundering, and other illegal activity on the 9 bd platform.
  • To comply with our gaming licence obligations, including age verification and responsible gaming requirements.
  • To send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts.
  • To send you promotional communications about 9 bd bonuses and offers, where you have opted in to receive them.
  • To analyse platform usage and improve the games, features, and overall experience on 9 bd.
  • To enforce our Terms and Conditions and resolve disputes.

You can opt out of promotional communications from 9 bd at any time by updating your notification preferences in your account settings or by contacting our support team at [email protected].

5. Data Sharing

9 bd does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

  • Payment providers: We share necessary transaction data with bKash, Nagad, Rocket, and DBBL to process your deposits and withdrawals. These providers are bound by their own privacy policies and data protection obligations.
  • Identity verification services: We may share identity documents with licensed KYC verification providers to fulfil our age and identity verification obligations.
  • Regulatory authorities: We may be required to share data with gaming regulators, financial intelligence units, or law enforcement agencies where required by law or by the terms of our gaming licence.
  • Technology providers: We use trusted third-party technology providers to operate the 9 bd platform. These providers process data on our behalf under strict data processing agreements and are not permitted to use your data for their own purposes.
  • Business transfers: In the event of a merger, acquisition, or sale of 9 bd, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

6. Payment Data

9 bd takes the security of your financial data extremely seriously. When you make a deposit or withdrawal on 9 bd using bKash, Nagad, Rocket, or DBBL, your payment credentials are processed directly by the relevant payment provider. 9 bd does not store your full mobile banking PIN, password, or account credentials on our servers.

  • 9 bd stores only the reference information necessary to match transactions to your account — such as the last four digits of your registered mobile number and transaction reference codes.
  • All payment data transmitted through the 9 bd platform is encrypted using TLS 1.2 or higher.
  • 9 bd's payment processing systems are regularly audited for security vulnerabilities.
  • If you suspect any unauthorised transaction on your 9 bd account, please contact our support team immediately at [email protected].

7. Cookies and Tracking Technologies

9 bd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use our services. A cookie is a small text file stored on your device when you visit 9 bd.

  • Essential cookies: Required for the 9 bd platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies.
  • Functional cookies: Remember your preferences such as language settings and display options on 9 bd.
  • Analytics cookies: Help us understand how players navigate 9 bd so we can improve the platform. Data collected is aggregated and anonymised.
  • Marketing cookies: Used only where you have consented, to show you relevant promotions within the 9 bd platform.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 9 bd platform.

8. Data Retention

9 bd retains your personal data for as long as your account is active and for a period after account closure as required by our gaming licence and applicable law. The specific retention periods that apply to different categories of data are outlined below.

  • Account and identity data: Retained for the duration of your account and for 5 years after account closure, as required by anti-money laundering regulations.
  • Transaction records: Retained for 7 years after the transaction date in accordance with financial record-keeping requirements.
  • Customer support records: Retained for 3 years after the resolution of the relevant enquiry or complaint.
  • Technical and usage data: Retained for 12 months from collection, after which it is anonymised or deleted.
  • Marketing consent records: Retained until you withdraw your consent, plus 1 year for compliance purposes.

When data reaches the end of its retention period, 9 bd securely deletes or anonymises it so that it can no longer be linked to you as an individual.

9. Your Data Rights

As a player on 9 bd, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 days.

Right of Access

Request a copy of all personal data 9 bd holds about you, including how it is being used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data held on your 9 bd account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.

Right to Restrict Processing

Request that 9 bd limits how your data is used while a dispute or correction request is being resolved.

Right to Data Portability

Request a copy of your data in a structured, machine-readable format that you can transfer to another service.

Right to Object

Object to 9 bd processing your data for direct marketing or on the basis of legitimate interests at any time.

10. Children's Privacy

9 bd is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 18. If you are under 18, you must not register or attempt to use the 9 bd platform under any circumstances.

If 9 bd becomes aware that personal data has been collected from a person under the age of 18, we will immediately close the relevant account, delete all associated data, and return any deposited funds to the payment source. If you believe a minor has registered on 9 bd, please contact us immediately at [email protected].

11. Security Measures

9 bd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS encryption for all data in transit between your device and 9 bd servers.
  • AES-256 encryption for sensitive data stored in 9 bd databases.
  • Multi-factor authentication options for player accounts.
  • Regular penetration testing and security audits of the 9 bd platform.
  • Strict access controls ensuring that only authorised 9 bd personnel can access player data, and only to the extent necessary for their role.
  • Automated monitoring systems that detect and alert on suspicious access patterns or potential data breaches in real time.

While 9 bd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — please use a strong, unique password for your 9 bd account and never share your login credentials with anyone.

12. Changes to This Privacy Policy

9 bd may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.

For significant changes that materially affect how we use your personal data, 9 bd will notify registered players via the email address associated with their account at least 7 days before the changes take effect. Continued use of the 9 bd platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 9 bd protects your data.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 9 bd handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and aim to respond within 30 days.

  • Email: [email protected]
  • Live Chat: Available 24/7 through the 9 bd platform
  • FAQ: Visit our FAQ page for answers to common questions

For complaints that cannot be resolved directly with 9 bd, you may escalate your concern to the relevant data protection authority or our licensing regulator. Details of the escalation process are available upon request from our support team.

Your Privacy Is Protected — Join 9 bd Today

Now that you know exactly how 9 bd handles your data, you can play with complete peace of mind. Register in under two minutes, deposit with bKash or Nagad, and enjoy Aviator, Keno, Darts, and more — all with your privacy fully protected.

Privacy questions? Contact us at [email protected]